At Genius Network, your privacy and data security are our highest priorities. This policy outlines how we collect, use, store, and protect your personal information, ensuring complete transparency and compliance with applicable laws.
What Information Do We Collect?
When you choose to use Genius Network services, we actively collect the following information to ensure you receive a superior and secure experience:
Personal Information
Full Name
Installation/Service Address
Mobile Number & Email ID
Service-Related Data
Internet usage patterns
Connected device information
Network performance data
Billing & Payment Information
Transaction history
Chosen payment method (via secure payment gateway)
Why Do We Collect This Data?
We collect your information to:
Activate and manage your broadband connection.
Improve network speed, stability, and performance.
Provide technical support and resolve issues.
Ensure account security and fraud prevention.
Send billing alerts, renewal reminders, and exclusive offers.
How Do We Use Your Data?
At Genius Network, your data is handled responsibly. We use it solely for purposes such as: Providing and maintaining internet services,
Troubleshooting and resolving technical problems.
Enhancing service reliability and customer satisfaction
We NEVER sell or rent your data to third parties.
Data Protection & Security Measures
We implement stringent security measures to protect your personal data:
Encryption: Data is securely encrypted in transit and at rest
Access Control: Only authorized personnel can access sensitive information
Firewalls: Our servers are protected by advanced firewall systems
Your trust is our responsibility — and we take it seriously.
Your Rights & Data Control
You have full control over your personal information You can:
Request access to your stored data
Correct or update inaccurate information
Opt-out of marketing communications
Request the deletion of your personal data and account
📩 Email us at privacy@geniusnetwork.in for any data-related concerns.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect new features, improvements, or legal changes. We recommend visiting this page periodically to stay informed.
Need Help or Have Questions?
We’re here to assist you with anything related to your privacy or data.
📧 Email: support@geniusnetwork.in
📱 Call/WhatsApp: +91 9167070706 / 9819377070
🌐 Website: www.geniusnetwork.in